What is the primary role of a claims adjuster?

The primary role of a claims adjuster is to evaluate insurance claims and assess liability. This involves investigating the details of a claim after an incident, such as an accident or damage to property, to determine what happened and what should be compensated under the relevant insurance policy. The claims adjuster gathers evidence, interviews witnesses, and reviews documentation to establish the validity of the claim and the extent of the insurance company’s responsibility.

This evaluation process requires a keen understanding of insurance policies, coverage limits, and state regulations. By accurately assessing the circumstances and the associated claims, the claims adjuster ensures that the compensation is fair and justified, thus playing a crucial role in the claims process.